Privacy Policy

Effective Date: January 1, 2026 · Last Updated: June 20, 2026

    Summary: We collect only what we need to deliver your purchase and communicate with you. We do not sell your personal information. Ever.
  

1. Who We Are

Calvin Caye ("we," "us," or "our") operates the website calvincaye.com and sells digital products including ebooks and lifestyle guides. Our contact email is support@calvincaye.com.

2. Information We Collect

We collect information you provide directly when you:

Make a purchase — your name, email address, and payment details (processed securely by Stripe; we never store your full card number)
Subscribe to our email list — your email address
Contact us — your name, email, and the content of your message

We also collect limited technical information automatically, including your IP address, browser type, and pages visited, via standard server logs and analytics.

3. How We Use Your Information

To process and fulfill your orders (deliver PDF downloads)
To send you transactional emails (order confirmations, download links)
To send you marketing emails if you subscribed — you may unsubscribe at any time
To respond to your customer service inquiries
To detect and prevent fraud or technical problems
To comply with legal obligations

4. Legal Basis for Processing (GDPR / Canada PIPEDA)

For users in the European Economic Area and Canada, we process your data under the following legal bases:

Contract performance — to deliver the products you purchased
Legitimate interests — to improve our services and prevent fraud
Consent — for marketing emails (you may withdraw consent anytime)
Legal obligation — when required by applicable law

5. Third-Party Services

We share data only with trusted third parties required to operate our business:

Stripe — payment processing. Stripe has its own Privacy Policy at stripe.com/privacy.
SendGrid (Twilio) — email delivery. Your email is stored on their servers to send you messages.
Cloudflare — website hosting, security, and performance. See cloudflare.com/privacypolicy.
Google Drive — secure delivery of PDF files. See policies.google.com/privacy.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

6. Cookies and Tracking

Our website uses minimal cookies, primarily for essential site functionality and security (Cloudflare). We do not use advertising tracking cookies or third-party behavioral analytics. If we add analytics tools in the future, we will update this policy.

7. Data Retention

We retain your personal data only as long as necessary:

Purchase records are retained for 7 years for tax and legal compliance
Email subscriber data is retained until you unsubscribe
Support communications are retained for 2 years

8. Your Rights

Depending on your location, you may have the following rights:

Access — request a copy of the personal data we hold about you
Correction — request correction of inaccurate data
Deletion — request deletion of your data ("right to be forgotten")
Portability — receive your data in a machine-readable format
Objection — object to processing based on legitimate interests
Unsubscribe — opt out of marketing emails at any time via the link in any email

To exercise any of these rights, email us at support@calvincaye.com. We will respond within 30 days.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act. You have the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California rights, contact us at support@calvincaye.com.

10. Canadian Privacy Rights (PIPEDA)

For Canadian residents, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access your personal information, challenge its accuracy, and withdraw consent for its use. Contact our Privacy Officer at support@calvincaye.com.

11. Children's Privacy

Our products are intended for adults. We do not knowingly collect personal information from children under the age of 13 (or 16 in Canada). If you believe a child has provided us with personal information, please contact us immediately.

12. Data Security

We take reasonable technical and organizational measures to protect your personal information, including encrypted connections (HTTPS), secure payment processing via Stripe, and restricted access to personal data. No method of transmission over the internet is 100% secure, but we take your data security seriously.

13. International Transfers

Your information may be processed in countries outside your country of residence, including the United States and Brazil. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the new policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Calvin Caye
Email: support@calvincaye.com
Website: calvincaye.com